Refunds and Returns Policy

At Rewayati Store, we strive to provide high-quality products and ensure customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help with our Refunds and Returns Policy.

 

Returns

Eligibility for Returns:

You may return items within 7 days of receiving your order. To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.

Non-Returnable Items:

Certain items are exempt from being returned, including:

• Customized or personalized items.
• Items on sale or purchased with a discount.
• Items damaged due to customer mishandling.

Return Process:

• Contact us at [insert email or phone number] with your order details and reason for the return.
• Ship the item back to the address provided by our team.
• Once the item is received and inspected, we will process your refund or replacement.

 

Refunds

Approval of Refunds:

After inspecting the returned item, we will notify you about the approval or rejection of your refund request.

Processing Time:

Approved refunds will be processed within 5-7 business days, and the amount will be credited to your original payment method.

 

Exchanges

If you receive a defective or damaged item, we offer exchanges within 7 days of receiving your order. Please contact us with proof (e.g., pictures) of the defect or damage to initiate the process.

 

Need help?

If you have any questions about our Refunds and Returns Policy, feel free to reach out to us:

Email: [insert email]

Phone: [insert phone number]

Address: [insert address]

We value your trust and appreciate your business